I have a couple of posts on the KPN monopoly practices and their callous attitude towards customer and their comfort.
Against KPN
KPN monopoly rant
There was a situation where there seems to be no end to this.
Finally, there is some competition in this area now.
ABT Travels
ARC Travels
Both these guys are conglomerates with long time service in handling parcels. They have started their tour operations recently.
A refreshing change to a normal whining travel. Their buses are brand new and all are air conditioned. Secondly their charges are very fair and way cheaper than KPN volvo charges. More importantly they have decent facilities at their depots and depart in time.
Time for KPN to change or perish.
Thursday, December 11, 2008
Airtel Customer Care
It is not worth saying that Airtel customer care (ACC) has still room to improve, rather they have a big warehouse to improve. Exactly, a lot more is desired from their pathetic customer care. For the same issue, every time I heard a different story.
Issue:
Wanted to change my tariff plan to corporate scheme
ACC Executive 1 says:
Need your corporate employee ID copy
Latest Pay slip
Introduction letter from HR
ACC executive 2 says:
Need your corporate employee ID copy
Latest Pay slip
Introduction letter from HR
Clear all your outstanding dues and unbilled amount through Airtel Relationship Centers (ARC)
ACC executive 3 says:
Nothing required. Corporate employee ID copy is sufficient but send a mail from your official mail ID.
With ACC executive 4 in ARC
With Corporate employee ID copy, I could change my plan (effective with in 48hrs)
Issue:
Wanted to change my tariff plan to corporate scheme
ACC Executive 1 says:
Need your corporate employee ID copy
Latest Pay slip
Introduction letter from HR
ACC executive 2 says:
Need your corporate employee ID copy
Latest Pay slip
Introduction letter from HR
Clear all your outstanding dues and unbilled amount through Airtel Relationship Centers (ARC)
ACC executive 3 says:
Nothing required. Corporate employee ID copy is sufficient but send a mail from your official mail ID.
With ACC executive 4 in ARC
With Corporate employee ID copy, I could change my plan (effective with in 48hrs)
Monday, December 08, 2008
Belur Halebidu Trip
Trip time:
1 day (from 6am to 10pm)
Commute:
Qualis
Route:
Bangalore - Neelamangala - Hassan - Belur - Halebidu - Hassan - Sharavanabelagola - Neelamangala - Bangalore (Mangalore route NH 48)
Both Belur and Halebidu has ancient temples build in Hoysala architecture. The temples are famous for their intricate artwork using soap stones. The temples were latter destroyed during the invasion.
Sharavanabelagola hosts the monolithic stone statue of Gomateswara.
Links:
Previous visit post is here
Photos:
Chennakeshava temple @ Belur
Post @ belur temple
panaromic view of temple complex
Kalasam
Beautiful sculptures
Carved posts
Carvings @ temple entrance
Eg of intricate carvings
One more example
Closeup
perspective view
Hoysaleshvara temple @ Halebidu
Inside Hoysaleshvara temple
Carvings @ entrance
Example of intricate carvings
Roof carvings
Profile view
View from hill top @ Sharavanbelagola
Stupa on sunset
Gomateswara statue
1 day (from 6am to 10pm)
Commute:
Qualis
Route:
Bangalore - Neelamangala - Hassan - Belur - Halebidu - Hassan - Sharavanabelagola - Neelamangala - Bangalore (Mangalore route NH 48)
Both Belur and Halebidu has ancient temples build in Hoysala architecture. The temples are famous for their intricate artwork using soap stones. The temples were latter destroyed during the invasion.
Sharavanabelagola hosts the monolithic stone statue of Gomateswara.
Links:
Previous visit post is here
Photos:
Chennakeshava temple @ Belur
Post @ belur temple
panaromic view of temple complex
Kalasam
Beautiful sculptures
Carved posts
Carvings @ temple entrance
Eg of intricate carvings
One more example
Closeup
perspective view
Hoysaleshvara temple @ Halebidu
Inside Hoysaleshvara temple
Carvings @ entrance
Example of intricate carvings
Roof carvings
Profile view
View from hill top @ Sharavanbelagola
Stupa on sunset
Gomateswara statue
Friday, December 05, 2008
Finally Airtel budges
I have been whining about the lackluster response from Airtel on competitive mobile tariff plans. Finally Airtel has come up with a relatively competitive plan to Vodafone's corporate plan.
Monthly rental : 199Rs
CLIP - waived off
CUG - Local - Unlimited
Local
Airtel - Airtel - 0.20
Airtel - Ohters - 0.40
Airtel - landline - 0.60
STD
Airtel - Airtel - 0.50
Airtel - Ohters - 0.75
Airtel - landline - 1.00
Vodafone has similar tariff at lower rental of 175Rs.
Monthly rental : 199Rs
CLIP - waived off
CUG - Local - Unlimited
Local
Airtel - Airtel - 0.20
Airtel - Ohters - 0.40
Airtel - landline - 0.60
STD
Airtel - Airtel - 0.50
Airtel - Ohters - 0.75
Airtel - landline - 1.00
Vodafone has similar tariff at lower rental of 175Rs.
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