KPN monopoly rant

I really feel mundane to rant about the pathetic transport service run by KPN and their sheer monopoly. I happened to recently travel to Erode in their day service bus (as it was the only last resort left with me). The bus was scheduled to depart at 3:00 pm (as per the ticket) from Bommanahalli boarding point. (Read it in sarcastic tone) To much of my surprise the bus arrived promptly at 5:00 pm. The boarding point office lacks all the basic passenger ammenities which one gets in decent bus-stand.

The bus started around 5:15pm and snailed to Hosur around 6:30pm and then reached Salem around 10:30 pm. The bus did not stop anywhere for dinner. Shortly after departing Salem, the bus got a flat tyre. I had to abandon my plan of reaching Erode and had to alight at Sangakiri at 11:45 pm.

Travel time from Bangalore to Sankagiri: 11hrs 15 mins

How good bus service after paying a premium?

Highlight:

• No restroom facility at Bommanahalli boarding office
• No Dinner stop
• No Restroom stop
• Bus did not had a torch / search light. (I had to lend my mobile light to help the crew rectify the flat tyre)

Is there any other bus service to Erode / Salem apart from KPN that does have decent service?